Warehouse Associate Level III
Senior Warehouse Lead / High-Performance Operator
Reports To: Branch Operations Manager
Position Overview
We are seeking a highly disciplined, hands-on, high-performance Warehouse Associate Level III to serve as a senior operational leader within our warehouse team.
This is a working leadership role — not a desk position. The Level III Associate is expected to be fully engaged in daily warehouse execution while simultaneously setting the performance standard for the team. This individual must lead by example, operate with urgency, demand accuracy, and take ownership of results.
We are seeking a high-output professional who thrives in fast-paced environments, embraces accountability, and consistently delivers elite-level performance.
Core Responsibilities
Hands-On Operational Leadership
- Actively participate in receiving, picking, shipping, transfers, and deliveries
- Coordinate daily warehouse workflow and prioritize tasks based on operational demands
- Lead from the front by modeling urgency, discipline, and professionalism
- Ensure orders are executed with exceptional accuracy and timeliness
- Serve as operational back-up to the Branch Operations Manager when needed
Inventory Accuracy & Accountability
- Oversee and execute cycle counts and inventory audits
- Investigate and resolve inventory discrepancies
- Monitor inbound shipping errors and freight claims
- Maintain ERP/WMS system accuracy
Training & Performance Development
- Train and mentor Warehouse Associate I & II team members
- Reinforce compliance with safety and operational standards
- Provide real-time coaching and correction when necessary
- Help develop a high-performance culture within the warehouse
Delivery & Customer Interface
- Operate cargo vans and box trucks when required
- Complete manifests and required documentation accurately
- Communicate professionally with customers and internal stakeholders
- Travel (as needed) to support other warehouse locations
Performance Expectations
- Strong pace and productivity standards
- Demonstrated leadership influence
- Clean safety and driving record
- Initiative in identifying and correcting inefficiencies
- Reliable attendance and professional conduct
Underperformance in this role directly impacts branch execution — therefore high standards are essential.
Required Qualifications
- High School Diploma or equivalent
- 3–5+ years warehouse/distribution experience
- Prior senior or lead warehouse experience strongly preferred
- Forklift certification and strong equipment operating skills
- Experience driving cargo vans and/or box trucks
- Strong Office Software Proficiency – Outlook, Teams, Excel, Word programs
- Valid driver’s license
- Ability to pass background check, MVR, and drug screening
Key Competencies
- High sense of urgency
- Strong organizational discipline
- Detail-oriented with data accuracy
- Ability to work independently without supervision
- Effective communicator (written and verbal)
- Strong problem-solving ability
- Professional under pressure
Tools & Equipment
- Computers, ERP systems, scanners, Microsoft Office
- Forklifts (sit-down), pallet jacks, hand trucks
- Cargo vans and box trucks
- Standard warehouse tools and equipment
Physical Requirements
- Lift up to 50 lbs regularly
- Stand, walk, bend, and climb frequently
- Operate material handling equipment
- Work in varying warehouse temperatures
- Work indoors and occasionally outdoors
Work Environment
This is a fast-paced warehouse environment where consistent output, accuracy, and accountability are required. Noise levels and temperatures may vary by season and workload. Regular attendance and dependability are critical to success in this position
