Soccer Facilities and Programs Mngr
Job Description: The Soccer Facilities and Programs Manager is a pivotal role responsible for the comprehensive management of the soccer facilities in North of Houston. This position involves ensuring operational excellence, enhancing player development experiences, and driving community engagement. The Location Manager will work closely with players, and administrative staff to create a dynamic and supportive soccer environment.
Key Responsibilities:
Facility Management:
· Oversee the execution of the training programs provided by the facilities
Oversee the daily operations of the facility, ensuring fields, training areas, and amenities are well-maintained, clean, and safe for all users.
· Implement a facility maintenance schedule to address routine upkeep, repairs, and improvements.
· Liaise with vendors and service providers for maintenance, cleaning, and equipment supply needs.
· Develop protocols for weather-related closures and ensure consistent communication regarding any facility changes.
Operational Oversight:
· Coordinate scheduling team for sessions, league games, tournaments, and community events to optimize facility usage.
· Manage equipment inventory, ensuring all soccer gear and training materials are available and in good condition.
· Collaborate with the coaching staff to align training schedules with player and program needs.
Staff Coordination:
· Recruit, train, and supervise facility staff, coaches, including maintenance, event coordinators, and administrative support.
· Conduct regular staff meetings to foster communication and teamwork, and provide ongoing feedback and performance assessments.
· Create an encouraging team atmosphere that promotes staff development and retention.
Sales Strategy Development:
· Develop and implement comprehensive sales strategies to promote soccer programs, leagues, camps, and training sessions.
· Identify target markets and segments for growth, including schools, community organizations, and local businesses.
· Set and monitor sales targets, KPIs, and performance metrics to evaluate progress and areas for improvement.
Team sales Strategies:
· Cultivate relationships with prospective clients through networking, community events, and outreach initiatives.
· Organize and participate in recruitment events, open houses, and community expos to generate interest on the location programs.
· Work with the Marketing team to construct and Develop lead generation campaigns to attract new players.
Customer Service:
· Act as the primary point of contact for the community members, addressing inquiries and resolving concerns promptly.
· Organize and lead parent meetings and community outreach sessions to foster relationships and engagement within the soccer community.
· Implement customer service training for all staff to ensure a positive and welcoming experience for all participants.
Marketing and Community Engagement:
· Collaborate with the marketing and communications team to promote programs, events, and successes through social media, newsletters, and local media.
· Build partnerships with local schools, community organizations, and businesses to enhance community presence and engagement.
· Organize community events, including open houses, tournaments, and soccer clinics to attract new players and promote the location’s offerings.
Client Relationship Management:
· Build and maintain strong relationships with current and prospective clients by understanding their needs and providing tailored solutions.
· Conduct consultations with interested families to explain program offerings, registration processes, and benefits, ensuring a positive onboarding experience.
· Gather feedback from families and participants to refine offerings and improve client satisfaction.
Enrollment Management:
· Oversee the enrollment process, ensuring a smooth transition for new and returning players into the academy's programs.
· Track enrollment data and trends to evaluate program success and identify areas for growth.
· Develop incentives and promotional offers to drive enrollment during key seasons.
Budget Management:
· Assist in developing and managing the facility budget, ensuring effective resource allocation and fiscal responsibility.
· Monitor expenditures related to operations, staffing, and equipment, making adjustments as necessary to maintain budgetary compliance.
· Identify opportunities for revenue generation through camps, tournaments, sponsorships, and local partnerships.
Safety and Compliance:
· Develop and implement safety protocols and emergency response procedures to ensure a secure environment for all facility users.
· Ensure compliance with local regulations, league policies, and academy guidelines in all operational aspects.
· Conduct regular safety audits and training sessions for staff to promote a culture of safety and awareness.
Qualifications:
· Bachelor’s degree in Sports Management, Recreation Management, Business Administration, or a related field preferred
· Proven experience in facility management, sports facility operations, or a similar role within a sports organization.
· Strong understanding of soccer operations, with a passion for youth sports and player development.
· Exceptional leadership skills with experience managing diverse teams and fostering inclusive environments.
· Excellent verbal and written communication skills, with strong organizational abilities.
Skills:
· Proficient in Microsoft Office Suite and facility management software (e.g., scheduling tools, CRM systems).
· Self-motivated with a results-oriented mindset and a proven ability to meet or exceed sales targets.
· Strong customer service orientation and ability to engage with community stakeholders.
· Adaptability to manage competing priorities and unforeseen challenges effectively.
Preferred Attributes:
· Experience working in or affiliation with a competitive soccer environment.
· Knowledge of best practices in sports facilities.
· Knowledge of Plei App or any other related
· Strong relationships with Houston´s soccer scene.
Join us in leading our soccer program towards success while making a positive impact in the community!
