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Patient Advocate Representative

Tampa, FL 33607

Industry: Healthcare Job Number: CG6839171031 Pay Rate: $23-25 / hour

Job Description

? Patient Advocate Representative ?

Location: Tampa, FL
Pay: $23–$25 per hour (based on experience)
Schedule: Full-time, Monday–Friday 8:00 AM-5:00 PM
Employment Type: Contract-to-Hire
Benefits: Health coverage available during contract; excellent full benefits once hired permanently (including medical, dental, vision, PTO, 401(k) with 4% match, and bonus potential!)

? Why This Role Matters
As a Patient Advocate Representative, you’ll be the welcoming voice that connects prospective and existing patients with outstanding primary care services. Your goal? To help adults—especially those on Medicare—understand the unique value of becoming a patient with our client’s practice. You’ll make a difference every day by combining compassionate outreach with strategic communication.

? What You’ll Do
  • Engage with prospective patients via inbound and outbound calls and follow-ups.
  • Educate and articulate the value of choosing our client’s primary care services.
  • Support outreach efforts at local health fairs, senior centers, churches, and community events.
  • Maintain accurate and timely records of all calls and follow-ups in the CRM system.
  • Partner with the outreach team to meet patient conversion goals.
  • Manage a steady pipeline of leads and ensure all communication is warm, informative, and professional.
  • Build lasting relationships that encourage patients to schedule their preventative care visits.

? What You Bring
  • High school diploma or equivalent.
  • 1–3 years of call center or outreach experience, preferably in healthcare.
  • Excellent communication and relationship-building skills; experience working with Seniors and a general understanding of Medicare Advantage is a plus!
  • Comfort with cold calling and motivating others to take action.
  • Tech savvy – experience with Microsoft Office, CRM systems (Salesforce a plus), and EMR systems (ECW preferred).
  • Highly organized, reliable, and motivated to succeed in a fast-paced environment.
  • Bilingual (English/Spanish) a plus.

❤️ Why You’ll Love Working Here
  • Competitive pay ($23–$25/hour)
  • Health benefits during your contract period
  • Great permanent benefits after conversion: health, dental, vision, 401(k) with 4% match, and bonus opportunities
  • A supportive, mission-driven team that values patient connection
  • Monday–Friday schedule – no nights or weekends!
? Ready to Make an Impact?
If you’re a people person who loves helping others and thrives in a fast-paced, purpose-driven environment, we want to talk to you!
Apply today and start your journey toward a fulfilling career helping patients access better healthcare.

#nextaffsarasotaHC

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About Tampa, FL

Discover exciting job opportunities in the vibrant Tampa, Florida area! Nestled along the stunning Gulf Coast, Tampa offers job seekers a perfect blend of career growth and leisure, with its beautiful beaches, thriving cultural scene, and endless entertainment options. From exploring the iconic Tampa Riverwalk to catching a show at the Straz Center for the Performing Arts, or cheering on the beloved Tampa Bay Buccaneers at Raymond James Stadium, this region has something for everyone. Embrace the sunshine state lifestyle, savor the delicious Cuban sandwiches, and explore local treasures like the Salvador Dali Museum in nearby St. Petersburg. Join us in Tampa Bay and unlock a world of possibilities for your career!

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Meet Shane...

Shane s journey with Nextaff began in 2019, when he established a successful franchise in the Kansas City metro area. His experience as a Nextaff franchise owner provides prospective buyers with a completely transparent view of the Nextaff Franchise Opportunity. Prior to his time at Nextaff, Shane led large sales teams in the Financial Services and Medical Device industries, further developing his expertise in leadership and business management.

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Do you play sports?

Basketball! I was fortunate enough to play college basketball all 4 years and in 2013 we won the NCAA DII National Championship.

What do you love most about your current role?

Getting to know prospective franchise buyers. I love hearing about their goals and dreams they want to achieve through entrepreneurship.

What is your favorite color?

Orange! Yes, it is one of Nextaff s main colors but it was my favorite before coming to Nextaff. In the franchising world, I m known as Orange pants guy .

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Meet Cary...

When it comes to operating a staffing firm, Cary has worn every hat. From recruiting, to sales, to management, to ownership, he has been involved in every aspect of running a successful staffing business. He has successfully led three separate companies to the Inc. 500 and Inc. 5000 lists, which puts him in an elite class of staffing entrepreneurship. Combining that experience with a strong passion for entrepreneurs makes Cary an ideal leader for driving the Nextaff vision.

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Describe yourself in three words.

Loyal, Driven, Creative

Is there a mantra or affirmation you live by?

Do what you said you were going to do.

Do you have a celebrity doppelganger?

Back in the day, it was John Cusak. I want my two dollars!

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