Practice Administrator / Operations Manager

• Develop and improve workflows, SOPs, scheduling, onboarding, and operational processes.
• Create accountability systems that improve efficiency and consistency.
• Identify and implement process improvements that enhance productivity and service.

• Monitor KPIs including production, collections, payroll, overhead, accounts receivable, schedule utilization, and conversion metrics.
• Analyze business performance and implement solutions to improve profitability and efficiency.
• Assist with budgeting and operational planning.

• Recruit, hire, onboard, coach, and retain high-performing employees.
• Conduct regular performance reviews and one-on-one coaching sessions.
• Build a culture focused on accountability, teamwork, and continuous improvement.

• Oversee daily operations while supporting long-term strategic growth.
• Partner with ownership to improve business performance and operational consistency.
• Develop systems that reduce reliance on day-to-day owner involvement.

• 5+ years of management, operations, or practice administration experience preferred.
• Strong leadership, communication, and organizational skills.
• Experience managing KPIs, budgets, and operational performance.
• Ability to build systems, improve workflows, and lead change.
• Healthcare, dental, medical, or professional services leadership experience preferred.

• Salary: $70,000–$75,000 annually DOE
• Comprehensive benefits package
• Full-time leadership opportunity
• Long-term career growth