Inside Sales Representative

Raleigh, NC 27617

Job Number: BK40785417 Pay Rate: $20-23 / hour

Job Description

Temp-to-Hire, Inside Sales Rep/Customer Service Opportunity
Pay Range: Anywhere from $20 - $23/hr, depending on experience.
Located Fully Onsite in Raleigh, NC | Hours are Monday – Friday, 8AM – 5PM
 
We’re looking for a friendly, detail‑oriented Inside Sales Representative to join our Raleigh team. If you enjoy helping customers, solving problems, and keeping things organized, this role is a great fit!
 
Why You’ll Love This Role:
As part of our sales team, you’ll be the go‑to person helping customers get the information they need—quotes, pricing, product details, and order updates. You’ll also support our custom project team on more unique orders. Every day brings something a little different, and your work directly impacts customer satisfaction and company success.
 
What You’ll Do:
Customer Support & Standard Sales 
  • Be the first point of contact for customer calls and emails
  • Prepare and send quotes, pricing, product info, and lead times
  • Enter accurate customer orders in the CRM/ERP system
  • Provide updates on order status, shipping, or changes
  • Look for opportunities to upsell or add complementary products
  • Keep detailed notes in the CRM for visibility and follow‑up
  • Coordinate with the sales team to ensure a smooth customer experience
  • Send samples, catalogs, or product information as needed
 
Custom Project Support:
  • Assist the Custom/Project Sales team with non-standard or unique customer requests
  • Help prepare custom quotes, RFQs, and submittals
  • Coordinate with Engineering, Operations, and Customer Service for accurate project details
  • Track project timelines and ensure customers receive updates
  • Support smooth handoffs from quote to production
 
What You Bring:
  • Associate degree or experience in inside sales or customer service
  • Strong communication skills and a customer-first mindset
  • Comfort working in Microsoft Office (Outlook, Excel, Word)
  • Ability to stay organized, work efficiently, and manage multiple tasks
 
Bonus Points If You Have:
  • 2+ years inside sales or customer service experience
  • Experience in doors, building materials, or construction products
  • Familiarity with CRM or ERP systems
 
What It’s Like to Work Here:
  • Team‑oriented environment
  • Employee recognition and celebrations
  • No travel required
  • Monday–Friday schedule
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About Raleigh, NC

Ready to take your career to new heights? Explore our job opportunities in the vibrant area surrounding Raleigh, North Carolina. Known as the "City of Oaks," Raleigh boasts a rich tapestry of cultural experiences, including the North Carolina Museum of Art, Raleigh Little Theatre, and PNC Arena, home to the Carolina Hurricanes. Indulge in the region's renowned Southern cuisine, enjoy the bustling nightlife in downtown Raleigh, or bask in the natural beauty of William B. Umstead State Park. With a thriving job market, top-notch universities, and a diverse community, Raleigh is the perfect place to grow both personally and professionally. Dive into our listings and discover your next career adventure in this charming and dynamic region.

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Meet Shane...

Shane s journey with Nextaff began in 2019, when he established a successful franchise in the Kansas City metro area. His experience as a Nextaff franchise owner provides prospective buyers with a completely transparent view of the Nextaff Franchise Opportunity. Prior to his time at Nextaff, Shane led large sales teams in the Financial Services and Medical Device industries, further developing his expertise in leadership and business management.

Do you play sports?

Basketball! I was fortunate enough to play college basketball all 4 years and in 2013 we won the NCAA DII National Championship.

What do you love most about your current role?

Getting to know prospective franchise buyers. I love hearing about their goals and dreams they want to achieve through entrepreneurship.

What is your favorite color?

Orange! Yes, it is one of Nextaff s main colors but it was my favorite before coming to Nextaff. In the franchising world, I m known as Orange pants guy .

Meet Cary...

When it comes to operating a staffing firm, Cary has worn every hat. From recruiting, to sales, to management, to ownership, he has been involved in every aspect of running a successful staffing business. He has successfully led three separate companies to the Inc. 500 and Inc. 5000 lists, which puts him in an elite class of staffing entrepreneurship. Combining that experience with a strong passion for entrepreneurs makes Cary an ideal leader for driving the Nextaff vision.

Describe yourself in three words.

Loyal, Driven, Creative

Is there a mantra or affirmation you live by?

Do what you said you were going to do.

Do you have a celebrity doppelganger?

Back in the day, it was John Cusak. I want my two dollars!