IT Service Desk Analyst

Gulfport, MS 39503

Industry: Information Technology (IT) Job Number: LB69110565 Pay Rate: $16 / hour

Job Description

ServiceDesk Analyst Job Description
 
Education/Certification/Experience
 Degree in a related technical discipline, or the equivalent combination of education and technical certifications is required.
 3-5 years’ experience required.
 
Personal
 Must be able to work in a team environment.
 Must be positive and upbeat (no negativity allowed).
 Must be professional and courteous.
 Must be willing to ask for help when needed.
 Must have great phone skills and interpersonal skills.
 Must have great attention to detail.
 
Roles and Responsibilities:
 Screens and diagnoses client PC’s and servers.
 Installs, configures, and upgrades computer hardware and software.
 Provides end-user software troubleshooting and support.
 Applies diagnostic techniques to identify problems, investigate causes, and recommend solutions.
 Provides troubleshooting and support.
 Assists in the administration of e-mail systems.
 Provides phone and help-desk support for off-site users.
 Maintains current knowledge of Windows based applications and relevant technologies as assigned.
 Documentation of client systems.
 Participates in special projects as required.
 Other duties as directed by leadership.
 
This position also requires a skills evaluation, background check, and drug screen.
Apply Online

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.

About Gulfport, MS

Ready to kickstart your career in Gulfport, Mississippi? Explore our job opportunities in this vibrant coastal city that offers a unique blend of beautiful beaches, rich history, and endless growth opportunities. Nestled along the Gulf of Mexico, Gulfport boasts attractions like the Historic Redding House, Lynn Meadows Discovery Center, and the Institute for Marine Mammal Studies. Indulge in the local cuisine with fresh seafood and enjoy performances at the Gulfport Little Theatre. Whether you're looking to work in healthcare, tourism, or education, Gulfport has something for everyone. Join us in Gulfport and discover the charm and warmth of this welcoming community while taking your career to new heights. Jumpstart your future today!

We use cookies and other tracking technologies to improve your browsing experience on
our website, to analyze our website traffic, and to understand where our visitors are coming from.

Meet Shane...

Shane s journey with Nextaff began in 2019, when he established a successful franchise in the Kansas City metro area. His experience as a Nextaff franchise owner provides prospective buyers with a completely transparent view of the Nextaff Franchise Opportunity. Prior to his time at Nextaff, Shane led large sales teams in the Financial Services and Medical Device industries, further developing his expertise in leadership and business management.

Do you play sports?

Basketball! I was fortunate enough to play college basketball all 4 years and in 2013 we won the NCAA DII National Championship.

What do you love most about your current role?

Getting to know prospective franchise buyers. I love hearing about their goals and dreams they want to achieve through entrepreneurship.

What is your favorite color?

Orange! Yes, it is one of Nextaff s main colors but it was my favorite before coming to Nextaff. In the franchising world, I m known as Orange pants guy .

Meet Cary...

When it comes to operating a staffing firm, Cary has worn every hat. From recruiting, to sales, to management, to ownership, he has been involved in every aspect of running a successful staffing business. He has successfully led three separate companies to the Inc. 500 and Inc. 5000 lists, which puts him in an elite class of staffing entrepreneurship. Combining that experience with a strong passion for entrepreneurs makes Cary an ideal leader for driving the Nextaff vision.

Describe yourself in three words.

Loyal, Driven, Creative

Is there a mantra or affirmation you live by?

Do what you said you were going to do.

Do you have a celebrity doppelganger?

Back in the day, it was John Cusak. I want my two dollars!