Dispatcher

Waveland, MS 39525

Job Number: MK222558430 Pay Rate: $15 / hour

Job Description

Job Title: Dispatcher (Mechanic Dispatch)

About the Company:
Our client is a well-established company with over 16 years in business, known for delivering reliable service and building strong relationships with their customers. They offer a fast-paced, team-oriented environment with opportunities for growth and advancement.

Position Summary:
We are seeking a tech-savvy and highly organized Dispatcher to coordinate and schedule mechanics for service calls. This role is ideal for someone with strong administrative experience who can communicate professionally with business owners while handling a high-volume, call center-style environment.

Key Responsibilities:
  • Schedule and dispatch mechanics based on job priority, location, and availability
  • Communicate clearly and confidently with customers and technicians
  • Handle a high volume of inbound and outbound calls daily
  • Monitor job progress and make real-time adjustments as needed
  • Maintain accurate records, work orders, and scheduling updates
  • Provide timely updates to customers and resolve scheduling issues
  • Support overall operations with administrative tasks as needed
Qualifications:
  • Strong administrative background required
  • Tech-savvy with proficiency in Microsoft Office and ability to learn new systems quickly
  • Excellent communication skills, with the ability to interact professionally with business owners
  • Ability to handle a fast-paced, call center environment
  • Thick skin and professionalism when dealing with direct or challenging customer personalities
  • Strong multitasking and problem-solving skills
Additional Information:
  • Microsoft Office and typing skills testing will be required
  • Training provided
  • Opportunity for advancement within the company
  • Clean background and drug screen required
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About Waveland, MS

Start your next career adventure in beautiful Waveland, Mississippi! Nestled along the Gulf Coast, Waveland offers a blend of charming coastal living, abundant career opportunities, and a thriving community. Imagine working near the stunning beaches of Buccaneer State Park or enjoying the local cuisine at Sea Level Bakery & Café. With art galleries like the Courtyard Gallery featuring local artists and entertainment venues like the Bay St. Louis Little Theatre, Waveland has a vibrant culture waiting to be explored. Join us in Waveland, where career growth meets coastal charm – check out our job listings today and discover the possibilities this unique region has to offer!

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Meet Shane...

Shane s journey with Nextaff began in 2019, when he established a successful franchise in the Kansas City metro area. His experience as a Nextaff franchise owner provides prospective buyers with a completely transparent view of the Nextaff Franchise Opportunity. Prior to his time at Nextaff, Shane led large sales teams in the Financial Services and Medical Device industries, further developing his expertise in leadership and business management.

Do you play sports?

Basketball! I was fortunate enough to play college basketball all 4 years and in 2013 we won the NCAA DII National Championship.

What do you love most about your current role?

Getting to know prospective franchise buyers. I love hearing about their goals and dreams they want to achieve through entrepreneurship.

What is your favorite color?

Orange! Yes, it is one of Nextaff s main colors but it was my favorite before coming to Nextaff. In the franchising world, I m known as Orange pants guy .

Meet Cary...

When it comes to operating a staffing firm, Cary has worn every hat. From recruiting, to sales, to management, to ownership, he has been involved in every aspect of running a successful staffing business. He has successfully led three separate companies to the Inc. 500 and Inc. 5000 lists, which puts him in an elite class of staffing entrepreneurship. Combining that experience with a strong passion for entrepreneurs makes Cary an ideal leader for driving the Nextaff vision.

Describe yourself in three words.

Loyal, Driven, Creative

Is there a mantra or affirmation you live by?

Do what you said you were going to do.

Do you have a celebrity doppelganger?

Back in the day, it was John Cusak. I want my two dollars!