Customer Service Represntative

Bilingual Customer Service Representative

Compensation

$30,000 to $40,000 Annually (plus commission)

Benefits Offered

401K

Employment Type

Full-Time

We are currently seeking to fulfill a full-time bilingual (Spanish-English) customer service position. Our Customer Relationships Representative is a Problem Solver with a focus on long terms relationships (retention). A CRR is an expert when it comes to explaining billing, processing endorsements, following up with clients as needed, as well as reviewing coverage and finding cross-selling opportunities.

 Apply Now to learn more about this great opportunity! You will have to obtain an insurance license before becoming a full-time employee.

 JOB RESPONSIBILITIES

 Answer incoming calls
 Explaining billing
 Maintain our client relationships with follow up phone calls
 Customer service and billing
 Initializing claim process
 Reviewing customer portfolios explaining coverages, features and offering alternatives
 Assisting with annual reviews of customer portfolios
 Cross-selling current client book of business

 JOB REQUIREMENTS

 Bilingual (English/Spanish)
 Passion for helping others
 Maintain an upbeat, positive and enthusiastic attitude daily
 Build and maintain qualified customer relationships
 Willingness to learn and be coachable
 A great self-starter
 Basic computer skills
 Proficient in Microsoft Word, Excel, and various windows application

Obtain a Insurance License during 90 days,

 WE OFFER

 Competitive Salary
 Performance Bonus
 Paid holidays, sick days and vacation
 Retirement Plan
 Access to Group Voluntary Benefits

 If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.