Customer Service

Lee's Summit, MO 64063

Industry: Manufacturing / Production Job Number: BH245836320 Pay Rate: $18 / hour

Job Description

Customer Service Representative – $18/hr
Overview:
Are you a people person with a passion for providing excellent customer experiences? We are looking for a friendly and detail-oriented Customer Service Representative to join our team! In this role, you will assist customers, answer inquiries, and ensure satisfaction with our products and services.
What You Will Receive:
✅ Competitive Pay – Earn $18/hr with potential for bonuses
✅ Supportive Work Environment – Join a team that values your skills and contributions
✅ Paid Training – Get the tools and knowledge to succeed in your role
✅ Career Growth Opportunities – Advance within the company and build a long-term career
✅ Great Benefits – Including paid time off, healthcare options, and more
What You Will Be Doing:
? Assisting customers via phone, email, and chat
? Answering inquiries and resolving concerns professionally
? Processing orders, returns, and account updates
? Maintaining accurate customer records and documentation
? Collaborating with other departments to ensure customer satisfaction
What You Will Need to Have:
✔️ Strong communication and problem-solving skills
✔️ A positive, customer-first attitude
✔️ Ability to multitask and stay organized in a fast-paced environment
✔️ Basic computer skills and familiarity with CRM software (preferred but not required)
✔️ Previous customer service experience is a plus, but we’re happy to train the right person!
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Meet Shane...

Shane s journey with Nextaff began in 2019, when he established a successful franchise in the Kansas City metro area. His experience as a Nextaff franchise owner provides prospective buyers with a completely transparent view of the Nextaff Franchise Opportunity. Prior to his time at Nextaff, Shane led large sales teams in the Financial Services and Medical Device industries, further developing his expertise in leadership and business management.

Do you play sports?

Basketball! I was fortunate enough to play college basketball all 4 years and in 2013 we won the NCAA DII National Championship.

What do you love most about your current role?

Getting to know prospective franchise buyers. I love hearing about their goals and dreams they want to achieve through entrepreneurship.

What is your favorite color?

Orange! Yes, it is one of Nextaff s main colors but it was my favorite before coming to Nextaff. In the franchising world, I m known as Orange pants guy .

Meet Cary...

When it comes to operating a staffing firm, Cary has worn every hat. From recruiting, to sales, to management, to ownership, he has been involved in every aspect of running a successful staffing business. He has successfully led three separate companies to the Inc. 500 and Inc. 5000 lists, which puts him in an elite class of staffing entrepreneurship. Combining that experience with a strong passion for entrepreneurs makes Cary an ideal leader for driving the Nextaff vision.

Describe yourself in three words.

Loyal, Driven, Creative

Is there a mantra or affirmation you live by?

Do what you said you were going to do.

Do you have a celebrity doppelganger?

Back in the day, it was John Cusak. I want my two dollars!