Customer Service

Kansas City, MO 64130

Industry: Manufacturing / Production Job Number: BH159873320 Pay Rate: $18 / hour

Job Description

Customer Service Representative – $18/hr
Overview:
Are you passionate about helping others and delivering top-notch customer experiences? We are looking for a friendly and detail-oriented Customer Service Representative to join our team! In this role, you’ll be the first point of contact for our customers, ensuring their needs are met with professionalism and care.
What You Will Receive:
✅ Competitive Pay – Earn $18/hr with opportunities for growth
✅ Supportive Work Environment – Join a team that values collaboration and respect
✅ Training & Development – Gain the skills you need to succeed
✅ Flexible Scheduling – Work-life balance to fit your needs
✅ Employee Benefits – Including paid time off, healthcare options, and more
What You Will Be Doing:
? Answering customer inquiries via phone, email, or chat
? Providing product/service information and resolving concerns
? Processing orders, returns, and account updates
? Maintaining accurate records of customer interactions
? Working with other departments to ensure customer satisfaction
What You Will Need to Have:
✔️ Strong communication and problem-solving skills
✔️ A friendly and patient attitude with a customer-first mindset
✔️ Ability to multitask in a fast-paced environment
✔️ Basic computer skills and experience with CRM software (a plus!)
✔️ Previous customer service experience preferred but not required
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About Kansas City, MO

Ready to take the next step in your career? Explore exciting job opportunities in the vibrant city of Kansas City, Missouri, where endless growth possibilities await! Known for its thriving arts scene, including the Nelson-Atkins Museum of Art and the Kauffman Center for the Performing Arts, along with its iconic BBQ cuisine, such as Gates BBQ and Joe's Kansas City, this area offers a unique blend of culture and charm. Cheer on the Kansas City Chiefs or Kansas City Royals at Arrowhead Stadium or Kauffman Stadium, or enjoy outdoor activities at the beautiful Loose Park or along the scenic Missouri River. Discover why Kansas City, MO is the perfect place to advance your career and experience a rich and dynamic lifestyle.

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Meet Shane...

Shane s journey with Nextaff began in 2019, when he established a successful franchise in the Kansas City metro area. His experience as a Nextaff franchise owner provides prospective buyers with a completely transparent view of the Nextaff Franchise Opportunity. Prior to his time at Nextaff, Shane led large sales teams in the Financial Services and Medical Device industries, further developing his expertise in leadership and business management.

Do you play sports?

Basketball! I was fortunate enough to play college basketball all 4 years and in 2013 we won the NCAA DII National Championship.

What do you love most about your current role?

Getting to know prospective franchise buyers. I love hearing about their goals and dreams they want to achieve through entrepreneurship.

What is your favorite color?

Orange! Yes, it is one of Nextaff s main colors but it was my favorite before coming to Nextaff. In the franchising world, I m known as Orange pants guy .

Meet Cary...

When it comes to operating a staffing firm, Cary has worn every hat. From recruiting, to sales, to management, to ownership, he has been involved in every aspect of running a successful staffing business. He has successfully led three separate companies to the Inc. 500 and Inc. 5000 lists, which puts him in an elite class of staffing entrepreneurship. Combining that experience with a strong passion for entrepreneurs makes Cary an ideal leader for driving the Nextaff vision.

Describe yourself in three words.

Loyal, Driven, Creative

Is there a mantra or affirmation you live by?

Do what you said you were going to do.

Do you have a celebrity doppelganger?

Back in the day, it was John Cusak. I want my two dollars!