Bilingual Patient Service Representative
Local healthcare provider is hiring Multilingual Patient Service Representatives!
Provides support with the daily activities of a medical office including filing, telephone coverage, appointment scheduling, registration, and patient referrals.
MUST be fluent in English and other language.
Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.
Schedules appointments and enters appointment date and time into computerized scheduler with a high rate of accuracy.
Provides exemplary customer service; treats patients and coworkers with courtesy and discretion.
Greets and directs patients, salespeople, and visitors.
Registers patients by verifying that patient's record is up to date and accurate.